Privacy Policy

This Privacy Policy explains how Veirs Kluk Roofing, Inc. (“we,” “us” or “our”) collects, uses, shares and protects information about you when you visit this website, call or email us, or ask us for an estimate.

1. Information we collect

Information you give us

When you send our estimate form, call or email us, you may give us:

• Your name, phone number and email address
• The address of the property
• A description of your roof and what you have noticed
• Anything else you choose to tell us in a message or on the phone

If we inspect your roof or do work for you, we also keep job records such as photos of the roof, the estimate, the contract, permits and warranty details.

Information collected automatically

Like most websites, our web server records basic technical information when you visit, such as your IP address, browser type and the pages you open. We use it to keep the site running and secure. This site does not use advertising cookies or visitor analytics.

2. How we use your information

• To answer your request, call you back and arrange an inspection
• To prepare estimates, do the work and keep job records
• To register manufacturer warranties you ask for
• To keep this website working and secure
• To meet legal, licensing and tax obligations

3. How we share your information

We do not sell your personal information, and we do not share it for advertising.

We share information only when needed to do the work or run this website:

• Manufacturers: when we register a warranty for your new roof, the manufacturer receives your name, the property address and the details of the roof system.
• Local building departments: when a job needs a permit.
• Service providers: our website host and email provider, which store and deliver form messages; Elfsight, which shows our Google reviews on some pages; and Google, which shows the map on our contact page.
• When the law requires it: for example, in answer to a subpoena or a licensing authority.

Elfsight and Google may collect information about your visit, such as your IP address and browser, when those features load, under their own privacy policies.

4. How long we keep it

We keep estimate requests for as long as we need them to follow up with you. We keep job records for as long as warranties, contracts and the law require.

5. Your California privacy rights

If you live in California, you can ask us:

• What personal information we hold about you and how we use it
• To correct information that is wrong
• To delete information we no longer need to keep

We will not treat you differently for asking. Contact us using the details below; we may need to confirm who you are before we act on a request.

6. How we protect your information

This website uses an encrypted (HTTPS) connection, and access to form entries and job records is limited to our office. No system is completely secure, so we cannot guarantee absolute security.

7. Links to other websites

This site links to other websites, such as Google, Facebook, Instagram and the Contractors State License Board. Their privacy practices are their own.

8. Children

This website is not directed to children under 13, and we do not knowingly collect their personal information.

9. Contact us

For questions about this policy or your information, contact:

Veirs Kluk Roofing, Inc.
3369 Chicago Avenue, Riverside, CA 92507
Phone: (951) 781-9999
Email: Info@vkrfg.com

10. Changes to this policy

If we change this policy, we will update the date at the top of this page.